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Refund & Return

Right of withdrawal and right of exchange

We have a 14-day right of withdrawal if you regret your purchase in our webshop, return that the product is not damaged and unused condition with the original packaging within the right of the withdrawal period.

You as a customer pay for the return shipment and with a change, we are responsible for sending new goods to you.

Returned to:
Studio Mark van den Heuvel
Stenserud 41,
68698 Gräsmark, Sweden

Complaint

Send us the complaint via e-mail with the requested information as formatted below.

Name:
Address:
Contact no .:
Order / receipt number:

Reasons for complaints and how to find the problem:

Photos of injury (s):

We will contact you within three working days whether the item is to be returned or not. Customers are responsible for packing the product well to avoid damage that can be caused during transport.

If you have any questions about these terms please contact us on our e-mail
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Studio Mark van den Heuvel
Stenserud 41
68698 Gräsmark, Sweden

+46(0)73 804 52 42

info@studiomarkvandenheuvel.com
www.studiomarkvandenheuvel.com

Organisation number: 8204036837
(c) 2014 - 2024 Studio Mark van den Heuvel